Terms of Use

Axis Community Health uses text messaging to communicate with patients for purposes such as appointment reminders, billing notifications, and care coordination. You are not required to opt in as a condition of receiving care. Participation is voluntary. However, opting out may prevent us from sending you timely updates regarding your care.

Message frequency may vary. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

Standard text messaging (SMS and RCS) is not a secure method of communication. Axis Community Health limits text message content to appointment reminders, billing notifications, and other non-sensitive communications. Protected Health Information requiring additional safeguards will be communicated through appropriate secure channels.

You may opt out of receiving text messages at any time by replying “STOP.” You will receive a final confirmation text to verify you have opted out. No further messages will be sent. If you would like to rejoin, you can authorize us to restart by texting “START” to (925) 744-7911.